Privacy Policy

Effective Date: 27 May 2025

Thank you for visiting our website and for your interest in the Enkephalos series. We are committed to protecting your personal data and respecting your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

This website is operated by:
DREEMD e.U.
A-1220 Vienna, Haffnergasse 91/6, Austria
nael.ela@dreemd.com

2. What Data We Collect

When you use our website or purchase digital content, we may collect the following personal data:

  • Contact information: name, email address, billing address.

  • Account details: login credentials, preferences, and purchase history.

  • Payment information: processed securely by third-party payment processor Stripe. We do not store full credit card data on our servers.

  • Usage data: IP address, device information, browser type, referring URLs, and usage logs collected via cookies and analytics.

3. How We Use Your Data

We use your data to:

  • Process and deliver orders of PDF and audiobook chapters.

  • Provide account access and support services.

  • Send order confirmations, updates, and optional newsletters (if opted in).

  • Improve the website's functionality and user experience.

  • Comply with legal obligations (e.g., tax reporting).

4. Legal Basis for Processing

Under the GDPR, the lawful bases we rely on include:

  • Contractual necessity (e.g., to fulfil your purchase).

  • Legitimate interest (e.g., improving the website).

  • Consent (e.g., for optional newsletters).

  • Legal obligation (e.g., keeping financial records).

5. Sharing Your Data

We do not sell your data. Your information may be shared with:

  • Payment providers Stripe for transaction processing.

  • Cloud storage and hosting providers for secure storage and delivery of PDFs and audiobooks.

  • Analytics and cookie provider, Google Analytics to improve services.

All third parties are required to protect your data and only process it under our instruction.

6. Cookies

We use cookies and similar technologies to:

  • Enable website functionality.

  • Analyse website traffic and usage patterns.

  • Remember your preferences and login sessions.

You may control cookie usage through your browser settings. See our Privacy Policy for more details.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing in certain circumstances.

  • Withdraw consent for optional communications at any time.

  • File a complaint with a supervisory authority if your rights are violated.

To exercise these rights, contact us at: nael.ela@dreemd.com

8. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy, including to comply with legal, tax, and accounting obligations.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect data from children.

10. Updates

We may update this Privacy Policy occasionally to reflect legal or technical changes. The date of the latest version is shown at the top. We encourage you to review this page regularly.